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Onsite Support

TVS-E Servicetec offers pan-India on-site services for end-users and enterprises integrated with its Remote Services helpdesk to provide integrated solution to ensure call closure. The On-site teams work closely with service centers in the designated area/city and the call center to ensure updation of services rendered. The teams are dedicated or shared as per client requirement.

Servicetec has also forayed into the field of installation of banking products like EDC Terminals, ATMs and surveillance equipments. We also take care of the maintenance & service support of the same.

Servicetec onsite services are designed to help its clients cost-effectively maintain and service their high availability, desktop/workgroup, networking and communications, and specialty equipment. We provide single toll free call logging facilities to the customers through its Helpdesk and keep a track on hourly basis of the call closures. The teams are integrated with parts warehouses and depot service centers.

Our Onsite Services include:

  • Deployments (Projects & IMACs)
  • Managed Desktop Services
  • Network and Communications Maintenance and Support
  • Back Line Support