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HR @ Servicetec

Performance & Talent Management

  • On boarding programs
    • Quarterly New employee
    • New Manager assimilation
  • Goal alignment
  • Annual Online Performance Assessment System
    • Rating & ranking of employees
    • Reward to match performance
  • Annual talent identification to develop leaders
  • Annual training cadence

Culture

  • Open communication
    • Monthly employee communication
    • Management kick off meet for plan deployment
    • Open house and Town halls
    • Family Day & Sports Day
    • Annual Quality, Sales, Supplier, Partner Meets
  • Rewards program
    • Spot, monthly and annual awards

Level based training

  • All technicians to undergo 9 day (4 S+ 4T + 1E&C) Entry level module to qualify as certified technician – Level 1 - indicated as Basic
  • Up to 2 vertical specialization – Level 2 - Intermediate indicated as
  • Up to 3 vertical specialization – Level 3 - Advanced indicated as
  • All the 4 verticals specialization – Level 4 – Expert Indicated as