Servicetec has established a chain of Exclusive brand service centers across India to provide a standardized & uniform service delivery.
We have Exclusive brand stores for Sony Ericssion. These service stores are dedicated only for exclusive service offering for Sony Ericssion mobile products. The environment, look & feel are created as per the brand (Sony Ericssion) expectation.
TVS Exclusive Brand Service Centers across India:
- Increases brand visibility
- Creates uniform control & process in service operations
- Creates uniform & standardized infrastructure (Look & Feel Environment)
- Displays our commitment to service as a business
- Enhances Service credibility
Process rigor for controlled service delivery
Key Attributes & Visibility Enhanced Visibility & Branding :
- Servicetec , Brand Owner Sponsored branding
- Branding prominence for Servicetec
- Implied Exclusivity for Servicetec
Servicetec Certified Personnel & Infrastructure :
- Servicetec / Brand Certified Personnel
- Servicetec approved Infrastructure and Service tools & Implements
Standard Operating Procedures :
- TOS, Visual Control, Operating Manuals
Enhanced Connectivity :
- Voice and Data – CUG with Servicetec N/W, Min 256 Kbps
Level 1 Resolution : P4 Systems , Cables (Brand), S/W, EDC Compliant etc
Level 2 Resolution : In addition to the above, Antistatic Workbench, Temp Controlled Solder Station Mechanical Toolkit, DMM
Level 3 Resolution : Hot Air Blower, Lead free Solder Station, Digital power, Torque Controlled Screw Drivers sets etc