TVS-E Servicetec is a part of TVS Investments Limited – belonging to the US$ 3.5 billion TVS group with a heritage of customer centricity for over 90 years. We live the concepts of TRUST, VALUE and SERVICE in everything we do as our guiding philosophy. We are the only Group outside Japan to win the Deming Award for Quality five times and also the winner of Japanese Quality Medal.
TVS Electronics, founded in 1986, started as an IT peripherals manufacturer and has today transformed itself into an IT Transaction Solution provider and Business Process Outsourcing partner. To fully exploit the emerging business opportunities in India, the customer service arm of TVS Electronics is now an independent entity: TVS-E Servicetec. TVS-E Servicetec has been created as an end to end customer service & support company in the ICET (Information, Communication & Entertainment Technologies). TVS Electronics is now focusing on the overall product business in the transaction solution area.
True to its credo "Productivity through Intelligence", TVS-E Servicetec has over the years made significant investments in organizational development, in creating a transparent and entrepreneurship driven culture, with a vibrant team of people. For a company of its size, it has the highest percentage of engineers. The company has been making profits since inception. Its commitment to quality and innovations has won many accolades over the years. We believe that we have the capability to build ourselves as “Expert in Electronics Support in India”.
TVS-E Servicetec Limited stemmed from providing Warranty & Post warranty support for the TVS Electronics range of Computer Peripheral Products. Leveraging its capability to provide consistent quality services pan-India; it made foray into installation & Support of Brand Owner warranty products as diverse as Cell phones, Point of sales Devices, Desktops/Laptops, Credit Card Terminals, ATMs, Petro-station automation projects & Telecom Base Station Projects. We have by far the best reach across India both on onsite support as well as back-to-bench intervention through our retail formatted stores.