The Individual Development Action Plan (IDAP) for every employee is part of the Performance Appraisal output and is linked with skill requirements for achievement of individual goals. For a set of identified high performers, a Personal Growth Plan (PGP) that includes Coaching and Mentoring, other than IDAP, would be evolved for their needs.

The Training and Development program will focus on IDAP. There are five levels of training provided to employees. Educational, Company Basic, Function Specific, Self Development, and Management Development.

Company Basic programs include Communication, Presentation and Business writing skills, and Internal Company programs like Systematic Problem Solving, QC tools, and 5S. “TVS Way” will be part of the Company Basic programs, covering all employees in the cluster.

Function specific programs include Customer management skill, Negotiation skills, Project Management, Selling Skills and others like Inventory and Materials Management.

Opportunities for Self Development will be offered through Team Building and Leadership programs. Education support will be offered to select high performers to enable them to transform to the next level in the leadership pipeline.

A key facet of Servicetec’s employee development initiative is our promise to support lifetime learning. As we progress, you grow with us, developing fresh potential to take our business ahead. Being a part of our enthusiastic team you can

• Create your own “IDAP” (Individual Development Action Plan), which will later translate into your own training need which becomes a part of annual goals signoff.
• Get an opportunity to learn and unlearn since we believe that the best investment is our “people”, and hence we spend substantial amount in Training and Development.
• We also believe in continuous enhancement of soft skills and functional skills of each individual, which is combined with “Six Sigma” training programs to bring in process efficiency and performance excellence in any function.

Level based training

• All technicians to undergo 9 day (4 S+ 4T + 1E&C) Entry level module to qualify as certified technician – Level 1 - indicated as Basic
• Up to 2 vertical specialization – Level 2 - Intermediate indicated as
• Up to 3 vertical specialization – Level 3 - Advanced indicated as
• All the 4 verticals specialization – Level 4 – Expert Indicated as