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Authorized Service Store

Servicetec has established authorized service stores across India to provide a standardized & uniform service delivery.

We are present in more than 350 + locations with 450+ service stores across India. They are our extended service partner who are committed to service delivery and serve customer for better service.

TVS authorized service stores across India:

  • Creates uniform control & process in service operations
  • Displays our commitment to service as a business
  • Enhances Service credibility

Process rigor for controlled service delivery



Layout:

Reception Area :

  • To operate service customer interface
  • To operate Retail sale of Accessories / Spares
  • Walk-in customer query handling

Laboratory Area :

  • To support walk-in customer requirement of L1~L3(L4) support
  • Operate Localized Repair Center

Local Stores Area :

  • To operate local ESP MSL , Parts, accessories business

Level 1 Resolution : P4 Systems , Cables (Brand), S/W, EDC Compliant etc
Level 2 Resolution : In addition to the above, Antistatic Workbench, Temp Controlled Solder Station Mechanical Toolkit, DMM