Servicetec has established authorized service stores across India to provide a standardized & uniform service delivery.
We are present in more than 350 + locations with 450+ service stores across India. They are our extended service partner who are committed to service delivery and serve customer for better service.
TVS authorized service stores across India:
- Creates uniform control & process in service operations
- Displays our commitment to service as a business
- Enhances Service credibility
Process rigor for controlled service delivery
Layout:
Reception Area :
- To operate service customer interface
- To operate Retail sale of Accessories / Spares
- Walk-in customer query handling
Laboratory Area :
- To support walk-in customer requirement of L1~L3(L4) support
- Operate Localized Repair Center
Local Stores Area :
- To operate local ESP MSL , Parts, accessories business
Level 1 Resolution : P4 Systems , Cables (Brand), S/W, EDC Compliant etc
Level 2 Resolution : In addition to the above, Antistatic Workbench, Temp Controlled Solder Station Mechanical Toolkit, DMM